Managed IT × Healthcare Providers
Managed IT for healthcare providers.
A Service Desk that runs on clinic hours, not corporate hours. My Health Record aware. AHPRA-aligned. Multi-site rollout discipline. Patient-data protection built in. Clinics — pricing on request; multi-site providers scoped.
A clinical-record system unavailable at 8:30am is a regulatory event
A clinical-record system unavailable at 8:30am is not an IT incident. It is a care-delivery incident with regulatory consequences.
The COO and Head of Compliance need a Service Desk that understands that distinction.
How we work with healthcare providers
Clinic-hours Service Desk
Hours that match your clinic. Same-day response on clinical impact.
Patient-data protection in writing
Encryption-at-rest, identity uplift, Conditional Access, retention rules aligned to records-management obligations, immutable backup.
Multi-site rollout discipline
The 10,000-document migration is a known shape. Site-by-site sequencing, parallel operation through cutover, change-management for clinicians.
Accreditation-evidence support
Audit trail, control documentation, retention demonstrability — formatted for accreditation reviewers.
Per-user pricing for clinics
Clinics — pricing on request. Multi-site scoped.
“Locally accountable. Built around your care mission.”
What's on the contract
- Care-mission-aware engagement
- ISO 27001
- Privacy Act / NDB
- NDIS-aware
- AHPRA-aware
- My Health Record aware
26-point audit
Patient-Data Privacy Audit
26-point audit across clinical-record systems, M365, identity, device posture, retention and breach-response readiness. Plus the 10,000-Document Migration Guide.
Care-mission-aware IT.
Twenty minutes. We'll listen first, lead with patient-data protection rather than security-operations vocabulary.
or call (+61) 413 649 132